Your Tetrux bot is powered by an AI brain that learns from your organization's own documents and content. The more you teach it, the smarter and more accurate it becomes when answering member questions. This guide walks you through adding knowledge so your bot can represent your organization authentically.
Understanding the Tetrux AI Brain
The Tetrux knowledge base stores your organization's unique information — your mission statement, FAQ, event history, policies, and more. When a member asks a question, the bot searches this knowledge base first before giving a response. The more complete your knowledge base, the more accurate and useful the answers become.
Adding a PDF Document with /addknowledge
To add a PDF, open your Tetrux admin bot and use the /addknowledge command. The bot will prompt you to upload your file. Supported formats include PDF, plain text, and Word documents. Once uploaded, the AI processes the content and indexes it for search. Most documents are ready in under a minute.
Adding Website Content and Online Resources
You can also add content from your organization's website. Use /addknowledge and provide the URL when prompted. Tetrux will crawl the page and extract the relevant content, adding it to your AI brain automatically. This is ideal for syncing your bot with your existing online presence.
Reviewing What Your Bot Knows
Use /knowledge to view a summary of what has been added to your knowledge base. You can see each source, when it was added, and its processing status. Regularly reviewing your knowledge base helps ensure the bot's answers stay accurate and up to date as your organization evolves.
Frequently Asked Questions
What file types can I upload to the Tetrux knowledge base?
Tetrux supports PDF files through the admin bot. Send the PDF directly as a document attachment after the /addknowledge prompt. Web URLs and plain text can also be provided. Contact [email protected] for bulk import options.
How long does it take for new knowledge to be available?
Most documents are indexed within 60 seconds of upload. After that, the AI can immediately use the new content to answer member questions. Large documents may take a few minutes to fully process.
Can I remove or update knowledge that is outdated?
Yes. Use /knowledge to view all sources and select any entry to remove or flag for re-upload. Keeping your knowledge base current ensures members always receive accurate information.
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